TERMS & CONDITIONS

These Terms & Conditions govern your access to and use of the Riyora Organic website and your purchase of products through our online store.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or placing an order.

1. Products & Product Information

We take every reasonable effort to ensure that product descriptions, images, shades, colours, ingredients, prices, and other information presented on our website are accurate and current.

Minor variations in colour, appearance, or packaging may occur due to photography, lighting, screen settings, or product batches.

All products are subject to availability, and we reserve the right to modify, replace, or discontinue products when necessary.

2. Orders & Payments

By placing an order, you confirm that all information provided by you is accurate and complete.

Orders are subject to product availability and successful payment confirmation.

We reserve the right to decline or cancel an order in exceptional circumstances, including suspected fraudulent activity, incorrect pricing or product information, or stock limitations. Where applicable, payments received for cancelled orders will be refunded through the original payment method.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Prices, promotions, and offers may be changed or withdrawn without prior notice. The price applicable to your order will be the price displayed at the time of purchase.

4. Shipping & Delivery

We endeavour to process and dispatch orders within the estimated timeframe provided on our website.

Delivery timelines may vary depending on the destination, courier partner, weather, public holidays, or circumstances beyond our reasonable control.

Once an order has been dispatched, delivery is subject to the courier partner's operational timelines.

5. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

For reasons of hygiene and product safety, certain beauty and personal-care products may not be eligible for return once opened or used, except where required under applicable law or in cases of damaged, defective, incorrect, or wrongly delivered products.

Please inspect your order upon delivery and contact us promptly if you identify any issue.

6. Product Use & Safety

Our products should always be used in accordance with the instructions, precautions, and directions provided on the product packaging.

Please review the ingredients, usage instructions, warnings, and allergy information before use. Where recommended, perform a patch test before applying the product.

If irritation or an adverse reaction occurs, discontinue use immediately and seek appropriate professional advice.

7. Intellectual Property

All content appearing on this website, including the Riyora Organic name, logo, product images, photographs, designs, text, graphics, and other materials, is owned by or licensed to Riyora Organic and is protected by applicable intellectual-property laws.

No part of this website may be copied, reproduced, modified, distributed, or commercially used without our prior written consent.

8. Responsible Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not compromise its security, functionality, or availability.

Any unauthorised access, fraudulent activity, misuse, or attempt to interfere with the website may result in suspension or termination of access and may be dealt with in accordance with applicable law.

9. Limitation of Liability

To the extent permitted by applicable law, Riyora Organic shall not be liable for losses arising from circumstances beyond our reasonable control, including courier delays, technical disruptions, or other unforeseen events.

Nothing in these Terms & Conditions is intended to limit any rights or remedies available to consumers under applicable Indian law.

10. Updates to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our products, services, business practices, or applicable laws.

Any updated version will be published on this page with the revised “Last Updated” date.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer-protection laws and other statutory rights.

12. Contact Us

For any questions or assistance regarding these Terms & Conditions or your order, please contact us:

RIYORA ORGANIC PRIVATE LIMITED

Email: riyoraorganic@gmail.com

Phone: 9680886889

Registered Office: 62, B Block, MP Colony, Sector 13, Near Kheda Circle, Rajasthan, Udaipur, 313001.