Privacy Policy
Effective Date: 19th October, 2025
Thank you for visiting our website. This policy explains how Riyora Organic collects, uses, discloses, and protects your personal information when you use our Website and services.
1. Scope of this Policy
This Privacy Policy applies to all users of our Website, online store, social media pages, and other online services operated by Riyora Organic.
2. Information We Collect
a. Personal Information
- Name, phone number, email address, shipping and billing address
- Account details and login credentials (if applicable)
- Communication preferences, reviews, and customer feedback
b. Financial Information
Payment details are securely processed by third-party payment gateways. Riyora Organic does not store or access your financial information.
c. Technical & Usage Information
- IP address, device type, browser type, operating system
- Browsing behavior, location data, and cookies
- Website interaction, analytics, and session data
3. How We Use Your Information
- Process and fulfill orders, payments, and deliveries
- Send order updates, invoices, and confirmations
- Provide customer support and respond to inquiries
- Improve products, services, and website experience
- Personalize your experience and display relevant content
- Marketing and promotional communications (with consent)
- Fraud prevention and data security compliance
- Analyze usage trends to improve website performance
4. Sharing of Information
- Service Providers: Payment gateways, shipping, logistics, IT support
- Advertising Partners: Google, Meta for remarketing or personalized ads
- Analytics & Cloud Providers: Data storage and performance analysis
- Legal Authorities: When required by law or to protect our rights
We do not sell or rent your personal information to anyone.
5. User Rights & Choices
- Access, update, or delete personal information
- Withdraw consent for marketing communications
- Opt-out of cookies or targeted advertising
- Request information on data processing
Contact us at care@riyoraorganic.com to exercise your rights.
6. Cookies & Tracking Technologies
- Enable essential website functions
- Analyze traffic and performance
- Deliver relevant advertisements
By using our Website, you consent to cookies. You may disable cookies in your browser, but some features may not work.
7. Data Security
- SSL encryption for secure transactions
- Restricted access by authorized personnel only
- Regular monitoring and system updates
While we follow strict practices, absolute security cannot be guaranteed.
8. Policy Updates
Privacy Policy may be updated periodically. Continued use signifies acceptance of changes.
9. Contact Us
Riyora Organic
Unit: LG 61, Manglam Fun Square Mall, Durga Nursery Road,
Udaipur, Rajasthan – 313001
Email: care@riyoraorganic.com
10. Legal Compliance
This Privacy Policy complies with applicable Indian data protection laws, including the IT Act 2000 and Personal Data Protection Bill (PDPB) 2019.